General FAQs
We're a locally owned company built by guides, porters, and tour leaders who've spent over a decade on these trails themselves, not a booking office run by strangers. The entire team stays hands-on through every trip, and it shows in the reviews from people who came back asking for the same guides by name.
Just call, WhatsApp, or message us with your preferred dates and package, and we'll confirm availability and answer any questions. Once you're happy with the plan, a 20% deposit along with a copy of your passport locks in your booking.
We ask for 20% of the total trip cost upfront, which goes toward securing your teahouses, hotels, and flights. This deposit is non-refundable, so make sure your dates are confirmed before sending it.
The deposit can be paid online, and the remaining balance can be settled in cash, by bank, or by wire transfer once you arrive in Kathmandu. Credit cards work too, though a processing fee applies.
The 20% deposit is non-refundable, regardless of when you cancel. If you've paid in full, the remaining 80% will be refunded with the following terms:
10% charge a month out
30% at two weeks
50% at one week
and no refund within a week.
Every guide in Marvel Adventure is licensed through the Nepal Tourism Board, and most have spent a decade or more on these mountains as porters, guides, or trek leaders before leading trips themselves. We're also members of TAAN and the Nepal Mountaineering Association, so it's not just a claim we make about ourselves.
Absolutely, most of our clients want extra acclimatization days, a different route out, or a side trek added on. Use our "Plan Your Journey" option or just tell us what you have in mind, and we'll build your itinerary around it.
Yes, we run scheduled group departures for popular routes like Everest Base Camp if you want to split costs and meet fellow trekkers, and we also arrange fully private trips on your own schedule. Either way, you get the same guides and standards.
Yes. You can get one at the Nepalese consulate back home or on arrival at Kathmandu Airport. Just make sure your passport has at least six months of validity left from your return date.
Spring (March-May) and Autumn (September-November) are the best options, with clear skies and stable trails. Winter treks are possible on lower routes if you don't mind the cold, and we don't usually recommend monsoon season unless you're set on it.
You don't need mountaineering experience, but decent walking fitness makes a real difference on long trekking days. If you can comfortably hike several hours with a daypack before you arrive, you'll be in good shape for most of our routes.
It needs to cover medical expenses, emergency helicopter evacuation, and trip cancellation, and this isn't optional with us. Every trekker needs valid coverage before we set out. Make sure the policy actually names high-altitude trekking, since some standard travel plans exclude it.
Our guides keep a close eye on how you're doing each day, including oxygen levels on the higher routes. They know when to slow down, add a rest day, or turn back if needed. We also keep rescue and evacuation contacts on hand throughout the trip, not just as a formality.
On the trail, you'll stay in teahouses we've worked with for years and trust for cleanliness and good food, with hotels in Kathmandu or Pokhara on either end. Meals are hearty and trail-appropriate, and our guides will help you through choices at altitude to keep you well.
A good down jacket, moisture-wicking base layers, and broken-in trekking boots are non-negotiable, along with a warm sleeping bag rated for below-freezing nights. We'll send you a full packing checklist once you book so nothing catches you off guard.